Terms and Condition

Welcome to Market 9ja! These Terms and Conditions govern your use of our website, https://market9ja.co.uk/, and any services provided by Market 9ja. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Definitions

  • “Market 9ja” refers to our e-commerce platform offering Nigerian foodstuffs and grocery delivery.

  • “User” refers to any individual or entity accessing Market 9ja.

  • “Products” include all items available for purchase on our website.

  • “Services” refer to online ordering, payment processing, and delivery.

2. Use of Website

  • You must be 18 years or older to make purchases.

  • Users agree to provide accurate, current, and complete information when placing an order.

  • You may not misuse the website, including hacking, spreading malware, or violating any laws.

3. Orders & Payments

  • Orders are only processed upon successful payment confirmation.

  • Prices are subject to change without prior notice.

  • We accept various payment methods, including debit/credit cards and bank transfers.

  • Market 9ja reserves the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

  • We aim to deliver within the estimated time frame; however, delays may occur due to unforeseen circumstances.

  • Customers are responsible for providing accurate delivery addresses.

  • If delivery is unsuccessful due to incorrect details provided by the customer, re-delivery fees may apply.

5. Returns & Refunds

  • Perishable items cannot be returned unless defective or expired upon arrival.

  • Non-perishable goods may be returned within 7 days of receipt if they remain unopened and in original condition.

  • Refunds will be processed within 5-10 business days, depending on your payment method.

6. User Accounts

  • Users are responsible for maintaining the security of their accounts and passwords.

  • Any unauthorized access or suspicious activity must be reported immediately.

7. Intellectual Property

  • All content on Market 9ja, including images, text, logos, and product descriptions, is protected by copyright laws.

  • Users may not reproduce, distribute, or modify any website content without permission.

8. Limitation of Liability

  • Market 9ja is not liable for indirect, incidental, or consequential damages arising from product use or service interruptions.

  • We do not guarantee uninterrupted or error-free service at all times.

9. Termination

  • Market 9ja reserves the right to terminate accounts that violate our terms or engage in fraudulent activities.

10. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

11. Changes to Terms

  • Market 9ja reserves the right to update these terms at any time. Users will be notified of significant changes via email or website notices.

12. Contact Us

If you have any questions about these Terms and Conditions, feel free to reach out:

 

Thank you for choosing Market 9ja!!!