Privacy Policy

Market 9ja (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase.

1. Information We Collect

When you place an order on Market 9ja, we may collect the following information:

  • Personal Details: Name, email address, phone number, and billing/shipping address.
  • Payment Information: We process payments securely via third-party payment providers and do not store your payment details.
  • Order History: Items purchased and transaction details for record-keeping and support.
  • Website Usage Data: Information about how you interact with our website for analytics and improvements.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders efficiently.
  • To communicate with you regarding your order, promotions, or customer support.
  • To improve our services by analyzing shopping behavior and customer feedback.
  • To prevent fraud and ensure security for all transactions.

3. How We Protect Your Information

We take strict security measures to protect your data, including:

  • Secure encryption protocols for transactions.
  • Restricted access to personal information.
  • Compliance with applicable data protection laws.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share necessary details with:

  • Trusted logistics partners to deliver your orders.
  • Payment processors to securely handle transactions.
  • Legal authorities if required by law.

5. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails at any time.
  • Request information on how your data is used.

6. Cookies & Tracking Technologies

Market 9ja uses cookies to enhance your browsing experience. These cookies help us:

  • Save your preferences for future visits.
  • Analyze website traffic and improve functionality.
  • Offer personalized promotions based on your interests.

You can disable cookies in your browser settings, but this may affect website performance.

7. Third-Party Links

Our website may contain links to external sites. Market 9ja is not responsible for the privacy practices of these third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.